Empowerment — Build ownership at every level
We strengthen judgement, confidence and decision-making, with clear authority and accountability. Your leaders and teams can take responsibility and act.
About KEASE
Experience earned where reliability counts
Our portfolio spans high-reliability organisations in aviation, mining, education, healthcare, media, telecommunications, banking and insurance. In these environments, the quality of decisions, communication and follow-through matters. This is the experience we bring to your executive team.
Our experience
Trusted to work with leaders and people
Clients in these sectors have trusted us to work with their people and leaders. We earn that trust through close relationships, honest advice and practical delivery. We bring the same approach to every engagement.
KEASE International Consulting is a Brisbane-based consultancy working with Executive Teams and Leaders on leadership, organisational culture, process improvement and growth readiness.
Our relationship
Part of your team
We work as an extension of your team. We learn the business, understand the pressures on delivery and speak openly about what needs attention. You can expect constructive challenge and people who stay involved when the work becomes difficult.
We stay involved through implementation and help your team build the confidence to keep improving. We want the changes to work in your business long after the project finishes.
The KEASE performance edge
Three parts. One performance edge.
Growth, expansion and stronger performance demand more from your organisation. KEASE brings together three essentials to help your people meet that challenge.
Engagement — Turn direction into shared commitment
We help leaders build trust, listen to feedback and change the behaviours shaping your culture. People understand the priorities, contribute to the decisions and see their input lead to action.
Enablement — Make better performance part of everyday work
We design processes and operating rhythms around the customer experience, with practical governance built in. Your people have the skills, structure and support to deliver consistently.
Together, these give your business the performance edge to take its next step.
Discuss Your PrioritiesOur story
How KEASE has grown
KEASE began more than 20 years ago as a learning and development business. As our clients grew and their needs changed, our work grew with them. Today, we’re a boutique consultancy supported by experienced associates.
We’ve worked with global brands, ASX-listed companies, government agencies, councils and enterprise organisations across Australia and Southeast Asia. We bring that experience to established businesses ready for their next stage.
Learning and development remains a core part of our work. We continue to provide fractional L&D services and created Leaders Lounge to give leadership development its own dedicated focus.
Our team works alongside clients through implementation, connecting leadership, strategy, customer experience, governance, organisational development, process improvement and people capability.
Our people
Experienced people, close client relationships
Our specialists bring different perspectives to the work while sharing a practical, client-focused approach.
Fleur Scott
Director, Strategy & Innovation
A human-centred design and innovation specialist, Fleur helps organisations apply design thinking to uncover opportunities, enhance customer experience, and create measurable growth. Blending creativity with commercial acumen, she partners with clients to reimagine their services, inspire new thinking, and implement ideas that stick.
Sarah Yip
Founder and Managing Director
Sarah works with CEOs and executive teams to strengthen leadership, improve culture and prepare organisations for growth. An award-winning leadership strategist and entrepreneur, she brings more than 25 years of experience working with ASX-listed companies, global brands and government agencies. Her work connects leadership development with better conversations, stronger teams and changes people can put into practice. Sarah is also an approved mentor with the Queensland Government’s Mentoring for Growth program.
Ross Fazel
Business Strategy and Governance
Ross brings a commercial perspective shaped by a career in global media and publishing. He helps leaders question assumptions, weigh the evidence and think through the consequences of a decision. His approach to governance is practical: clear responsibilities, sound judgement and checks that fit the way people work. He helps leaders make confident decisions while keeping the business’s growth ambitions in view.
Lena Belin
Customer Experience & Service Design Strategist
Lena works at the intersection of strategy, storytelling, and systems change — helping organisations lead with depth, relevance, and impact. She's led national CX transformations, designed award-winning services, and advised on digital strategy for global brands including Atlassian, Accenture, Qantas, and the Red Cross. With two decades of leadership across strategy, design, and transformation, Lena brings a creative yet pragmatic approach — one grounded in quality, care, and human-centred systems thinking. A PhD-qualified behavioural scientist and multiple Good Design Australia Award winner, Lena currently serves as an Ambassador for Good Design Australia and as an Industry Advisory Board Member for RMIT's Master of Design Innovation and Technology.
Jeremy Williams
Leadership, Strategy & Transformation Specialist
Jeremy is an accomplished senior leader and strategist with over 25 years of experience driving transformation, performance, and cultural alignment across complex organisations. Having held executive roles across aviation, resources, and professional services, he combines sharp commercial insight with a deep understanding of people and purpose. Jeremy partners with leaders to translate strategy into action — building high-performing teams, aligning culture, and delivering outcomes that drive sustainable success.
Naomi Davidson
Program Operations and Process Improvement
Naomi looks after the planning, coordination and logistics that keep client programs moving. She brings more than 10 years of experience managing operational controls and reconciliation frameworks in global investment banks. With a sharp eye for detail, Naomi helps make processes clearer and coordination easier. Her experience working across countries and cultures supports the close teamwork that successful programs depend on.
Our community contribution
Our mission is built on kindness
At KEASE International Consulting, the ‘K’ stands for kindness, and we live by it. Our mission is closely aligned with UN Sustainable Development Goals 4, 5, 8 and 10.
Our team contributes pro-bono mentoring and coaching through initiatives including The Queensland Servant Leadership Forum and Women in Technology, and has partnered with DFAT and QUT on programs supporting women in STEM across the APAC region.
We are proud to support YourTown, Endeavour Foundation, Stationery Aid and Share the Dignity through regular donations.
Discuss your next performance priority
Preparing for expansion, lifting leadership performance or acting on culture results? Talk with us about what needs to change and how we can work with your team to deliver it.
Discuss Your Priorities